What will work best for your hair salon or institute? Choose the leadership style that suits you and your business.

There are many theories and models for leadership style, but few have been subject to proper scientific validation. The most thoroughly researched model identifies two broad dimensions of effective leadership:

  • Transformational Leadership – to change and develop organizations and people
  • Transactional Leadership – to monitor and reward performance and ensure delivery


Let’s take a closer look at the different leadership styles:


Transformational Leadership

COMMUNICATE THE VISION: Set the direction for your team and describe the future. The leader develops and paints a clear picture of how the future will be, motivating and enthusing people through identifying and encouraging innovation and new ways of thinking about work

INSPIRE THE TEAM: Build confidence and enthusiasm for what can be achieved. The leader uses personal credibility and confidence to inspire people to be enthusiastic and energetic in pursuing challenging goals, empowering them to achieve more than they thought possible.

CONSIDER INDIVIDUALS: Show consideration for people’s different needs, make everyone feel valued. The leader demonstrates respect for others through recognizing individual needs and treating each person as an individual, identifying how each can best contribute to achieving the goals of the organization.


Transactional Leadership

MONITOR PERFORMANCE: Keep on top of people’s performance – intervene early if needed. The leader actively monitors people’s work at an appropriate level so that they can intervene early to avoid potential mistakes or problems.

GIVE FEEDBACK & REWARD: Provide regular feedback – reward appropriately. The leader provides regular feedback to people about their performance. Desirable actions and outcomes are picked out for reward, while undesirable ones are identified and discouraged.


Passive Leadership

Leadership researchers have identified a third dimension which essentially represents non-leadership, that is, not engaging in the transformational and transactional behaviors identified above. This is termed passive leadership and can take either or both of two forms as described below:

REACTIVE MONITORING: The extent to which the leader only intervenes when others’ actions result in problems or mistakes that come to the leader’s attention.

INTERVENTIONIST: The extent to which the leader allows others to work unguided and unmonitored, perhaps relying on the professionalism and integrity of others to ensure that the job gets done.


Every leader has their own leadership style, often based on the relative balance between transformational, transactional, and passive styles.

To take the next step for your hair or beauty salon, you must build your strengths, but also take advantage of the existing ones. The key to business growth is to apply the right kind of leadership at the right time.

When you find your type, you will be able to achieve the results that satisfy you and you will meet every challenge that arises between you and your goals.

Contact us at Salon Proactive to take the Quintax test and find out what your leadership style is.